Delivery Costs: Orders over £25 qualify for free shipping. Orders under £25 incur a fee of £2.99 to cover posting & packaging.
Dispatch: Orders placed before 12pm will generally be dispatched the following day. Please allow 2-3 days for delivery.
Courier: We use a professional courier service to delivery your order. They will attempt to deliver your product, but should they fail to do so, arrangements can be made to redeliver.
Delivery Instructions: Please use the “Special Instructions” section during checkout to request delivery options, which we will pass on to the courier.
Non-Delivery: Should your order not be delivered within 3-4 days from placing your order, please contact firstname.lastname@example.org and we will ensure you receive your order.
Bulk Items: Some items, such as filter systems are often manufactured to order. We will liaise with you to arrange a convenient delivery time.
International Deliveries: Please contact us for shipping costs to your country before placing your order.